The Info filter in GuardREC® Compliance allows you to narrow down your search based on specific types of information associated with the recordings.
Here are the current options available in the Info filter:
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Has comments: This option filters your results to only include recordings that have comments added.
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Has compliance comments: This option filters your results to only include recordings that have comments added specifically by compliance users.
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Has risks: This option filters your results to only include recordings marked with risks.
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In case: This option filters your results to only include recordings that have been added in a Case.
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Legal hold: This option filters your results to only include recordings that have been placed on Legal hold.
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Played by compliance: This option filters your results to only include recordings that have been played by compliance users.
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Played by non-compliance: This option filters your results to only include recordings that have been played by non-compliance users, such as recorded users or external users who have been granted access to recordings.
Here's how to use it:
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To access the Info filter, click on the filter icon and then select Info from the dropdown list.
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Once you've selected the Info filter, you will see the different options listed above. Select the ones that apply to your search.
The Info filter is a powerful tool when you need to sort communications based on specific information associated with them.